Banking giant JPMorgan Chase is reportedly denying a customer’s massive reimbursement claim.

Single mother Marisel Ballard says she lost $80,000 from her JPMorgan business account after thieves hacked into her social media setup, reports FOX San Antonio.

Ballard, who owns the Trustworthy Cleaning Service in Texas, says she linked her bank account to Facebook to run ads for her cleaning and maid service company.

She says the thieves cracked her Facebook account and gained access to her payment information, making unauthorized withdrawals totaling nearly $80,000 over the course of a few days.

Ballard says neither Facebook nor JPMorgan issued a warning about the suspicious activity on her accounts.

When the money was drained, Ballard thought JPMorgan would cover her losses.

But after months of waiting, Ballard says JPMorgan told her that she’s not getting any of her money back.

“We denied our customer’s claims because she was not able to provide us with any evidence these transactions were unauthorized.” 

Ballard says she feels Chase let her down.

“Yes a lot, thinking you’ve been a loyal client for more than 15 years, like that no, it was not fair.”

While waiting for JPMorgan to issue a final decision on her claim, Ballard says she had to take out a loan to cover her payroll. Trustworthy Cleaning Service has about 30 employees.

FOX asked Facebook for a comment on Ballard’s case, but the social media giant has not yet responded.

Don’t Miss a Beat – Subscribe to get email alerts delivered directly to your inbox

Check Price Action

Follow us on X, Facebook and Telegram

Surf The Daily Hodl Mix

&nbsp

Disclaimer: Opinions expressed at The Daily Hodl are not investment advice. Investors should do their due diligence before making any high-risk investments in Bitcoin, cryptocurrency or digital assets. Please be advised that your transfers and trades are at your own risk, and any losses you may incur are your responsibility. The Daily Hodl does not recommend the buying or selling of any cryptocurrencies or digital assets, nor is The Daily Hodl an investment advisor. Please note that The Daily Hodl participates in affiliate marketing.

Generated Image: Midjourney

Welcome to The Protocol, CoinDesk’s weekly wrap-up of the most important stories in cryptocurrency tech development. I’m Ben Schiller, CoinDesk’s Opinion and Features editor.

In this issue:

• Movement Labs rolls out dev mainnet
• Cardano hard forks to decentralized governance
• SSV DAO unveils SSC 2.0
• Musk pushes blockchain in government

Network News

MOVEMENT LABS ROLLS OUT DEVNET: Blockchain firm Movement Labs has deployed a developer mainnet to advance its goal of bringing Facebook (META)’s Move Virtual Machine (MoveVM) to Ethereum. The developer mainnet’s launch will begin the deployment of Movement’s core infrastructure and allow selected partners to start implementing decentralized finance (DeFi) protocols, according to an emailed announcement on Tuesday. The release follows the initial mainnet launch of Movement in December and precedes the planned public mainnet beta release next month. Move was developed as a part of Facebook’s ill-fated digital currency project Diem, which was shelved at the start of 2022. The technology was also used to create the Sui and Aptos layer-1 networks. Movement Labs, with the help of a $38 million Series A funding round led by Polychain Capital, is extending the programming language to an Ethereum layer 2 for the first time. Coinciding with the public mainnet’s deployment, Movement will also unveil a multi-asset liquidity program to provide the foundation for decentralized finance (DeFi) applications. Read more.

CARDANO HARD FORKS TO DECENTRALIZATION: Proof-of-stake blockchain Cardano was due to switch to decentralized governance Jan. 29 after the Plomin hard fork takes effect, Cardano Foundation, a non-profit organization backing the project, said on X. “The Plomin hard fork takes effect, marking the transition to full decentralized governance. ADA holders gain real voting power – on parameter changes, treasury withdrawals, hard forks, and the blockchain’s future,” Cardano Foundation said. “[It’s] A milestone in blockchain governance.” Cardano’s ADA token changed hands at 93 cents at press time, up 1.4% on the day, according to data from CoinDesk and TradingView. A hard fork is a non-backwards compatible change to the blockchain’s programming. The Plomin hard fork needs Stake Pool Operators to upgrade their nodes and approve the upgrade with a 51% vote. As of last week, nearly 80% of nodes had elevated to the new version. Read more.

SSV DAO 2.0: The SSV DAO, the decentralized autonomous organization behind the decentralized staking protocol SSV Network, unveiled a new framework, called “SSV 2.0,” allowing applications to make use of “based” technology by leveraging Ethereum validators. SSV 2.0 will be the most ambitious project for the SSV Network, according to a press release shared with CoinDesk, and will bring based applications (bApps) to Ethereum. “Based” applications, especially “based rollups,” are a new type of technology attracting the attention of Ethereum developers as it allows for better interoperability while improving the security of networks on top of Ethereum. Based rollups specifically can be seen as a solution to the many layer-2 networks on Ethereum today, which have caused much fragmentation across the space. By leveraging “based” technology, those protocols or applications can “base” their security and execution operations off of Ethereum’s layer-1 validator set. Currently, layer-2 networks use “sequencers” to order transactions and post those back to Ethereum. Sequencers are criticized for being single points of failure. By using layer-1 validators to do the execution and security work, networks can avoid the downfalls of using centralized sequencers. Ethereum developers agree that based rollups allow for better interoperability in the network. Ethereum ecosystem members have gathered over the last few weeks to find ways to solve this issue, and based rollups are seen as a major breakthrough for that. Now the SSV Network will also tackle these issues by bringing applications with based technology to Ethereum. Read more.

MUSK PUSHES BLOCKCHAIN: in his role leading the new Department for Government Efficiency (D.O.G.E.), Elon Musk suggested that using a digital ledger would be a cost-efficient way to track federal spending, secure data, make payments and manage buildings, according to people familiar with the matter. Several representatives of public blockchains have met with affiliates of D.O.G.E., the people said. The department was created in response to the federal government’s spending of $6.7 trillion in fiscal 2024, which Musk in October called “wasted” money. He promised the department — whose acronym is a nod to Musk’s favorite cryptocurrency, dogecoin (DOGE) — would slash the figure to at most $2 trillion. Given the department’s name and Trump’s determination to establish crypto-friendly policies in the U.S., Musk’s plan to incorporate blockchain technology doesn’t come as a surprise. In addition to creating D.O.G.E. on Jan. 20, Trump signed an executive order to create a working group on digital assets led by venture capitalist David Sacks with a mandate to identify all regulations that currently touch crypto within 30 days, among other things. Read more.

Money Center

XRP Strategic Reserve

• Ripple’s Brad Garlinghouse has ignited a debate about a putative national crypto reserve, saying “I believe it should be representative of the industry, not just one token (whether it be BTC, XRP or anything else).” Bitcoiners hope it will be a bitcoin-only reserve.

DeepSeek Hits Tokens

Regulatory and policy

Calendar